No worries! We'll continue to revise the design until you're 100% satisfied.

SocialSpeed does not cover on-site filming. However, you're welcome to send us your products and we'll photograph and film them for you.

Due to the high quality nature of the work, there will be no refunds issued past the first week of service. However, no refunds will be issued for completed work.

For sure. Whether you need SocialSpeed for a month or a year, the choice is yours. Just feel free to come back when you have additional content needs.

That's fine. You can pause your subscription when finished and return when you have additional content needs. There's no need to let the remainder of your subscription go to waste.

We understand you may not always have enough content work to fill an entire month. That's where pausing your subscription comes in handy. Billing cycles are based on a 31-day period. Let's say you sign up and use the service for 21 days, then decide to pause your subscription. The billing cycle will be paused and you'll have 10 days of service remaining to be used when you come back. Please note that subscriptions can be paused once per billing cycle, for a maximum of 30 consecutive days. If you don't resume or cancel within that period, we'll send you a reminder with 14 days' notice before the subscription is treated as cancelled.